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All orders are automatically processed by our secure merchant processor
and sent for fabrication and shipment as soon as they are placed.
During this process we incur irreversible fees, charged
by our payment processor, and these are not refunded when we cancel
a transaction. Therefore, while we understand that orders might need to
be changed sometimes, we are unable to do it free of charge any longer.
We strictly adhere to the following cancellation policy:
If you cancel your order BEFORE it has been shipped, you will be
refunded less the actual payment processing fees, typically 3-5%
in other words, we can only refund the amount of funds we actually
If you send us your credit/debit card details directly, we can offer a
full refund up until the card is processed.
us for details on direct credit/debit card orders.
If you cancel your order AFTER it has been shipped, please follow our Return Policies & Procedures.
The cancellation will have to be treated as a Return with all
Orders which are REFUSED AT DELIVERY will also be treated as a return.
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Contact us if you have questions:
[Last updated: 26.March.2021]