NOTE: Due to high order volume and supply chain issues, it may take some time for deliveries, production and shipments to catch up. Order backlog could be up to 8 weeks.
Our default shipping method is USPS mail and default payment option is Paypal. If you wish to use a different shipping or payment method, please contact us prior to ordering. Let us
know the item(s) you want, where and how you'll want them shipped to and we'll get back to you with a shipping quote and purchase information:
NOTE:
Beginning 01.Jan.2021, we'll no longer be able to accept orders shipping to the UK via our on-line order system due to the VAT
requirements. Click here for alternate ordering options.
NOTE: Due to high order volume and supply chain issues, it may take some time for deliveries, production and shipments to catch up. Order backlog could be up to 8 weeks.
Add up the cost of each item you want included in your order:
Typical kit prices are listed on the web pages above
Add 9.0% sales tax for shipments to a California address:
Automatically added if using the Buy Now buttons below
If your billing address is outside of California, no sales tax applies
For US addresses, add $4.95 for regular (e.g. shifter bushings),
$9.25 for Priority Mail (for shift linkage kits, etc.), or $28.00 for
Express Mail shipping, for a total (Priority and Express for full shift
kits). For larger items (like spring bushing kits or multiple shift
linkage kits), shipping will be $16.00/unisured or $18.00/insured for
Priority mail.
Or use one of the two "Buy Now" buttons below for
pre-computed shipping
You can always order each item separately and then let us know if you
want them combined into one shipment, if possible and we'll do that and
refund any exccess postage. But you need to tell us since some
customers like to have things shipped separately as there are a few
advantages. For example if you order 3 items, if we ship together we'll
need to wait until all 3 items are ready to ship before we can send
anything. Also, for international customers, if you had 4 orders for
$50/ea. and shipped them separately, there may be no customs fees due
since the value is below the minimum assessment value, while a single
order of $200 might be assessed taxes and fees. So please let us know
your preferences for shipping multiple item orders.
Ordering/payment options below:
Whatever ordering option you use, please be sure to prior to submitting the
order.
Orders will be shipped to the address you specify, if that address is
incorrect, your order may be delayed
Returned orders will be reshipped at your expense.
We'll try to correct the address if you send it to us, but we do get SO MANY orders
with incorrect addresses it is hard to keep track of which
is which, so your best shot is to give us your correct address to begin
with.
The left 3 Buy Now buttons below automatically add postage and
applicable sales tax to the parts total
The far right Buy Now button adds no postage, so be sure to include
postage in your order total
Our default shipping method is USPS mail and default payment option is Paypal. If you wish to use a different shipping or payment method, please contact us prior to ordering. Let us
know the item(s) you want, where and how you'll want them shipped to and we'll get back to you with a shipping quote and purchase information:
NOTE:
Beginning 01.Jan.2021, we'll no longer be able to accept orders shipping to the UK via our on-line order system due to the VAT
requirements. Click here for alternate ordering options.
Be sure to include shipping and applicable sales tax in the total
Select Funds Source (e.g. checking account, credit
or debit card)
Using an e-check results in a 3-4 day (US) or 7-9 day (international)
delay for the funds to clear Paypal
For Transaction Type, select: Goods, Non-Auction
Enter Subject/Note describing items desired
In the Note To Seller field, enter any specific
options you want in the order
Check for correct shipping address and hit the "Send"
button
If in doubt on the address, (or you want to use a different address)
please include the address you want to use in the "NOTE
TO SELLER" field when given the option above.
Double check the shipping address before hitting the "Send"
button
Notes:
Company name will show up as "Visual Diagnostics/4Crawler
Offroad"
Feel free to e-mail Missing LinkZ to let us know you issued the
payment, although we automatically get an e-mail notification to this
effect.
If you prefer, Missing LinkZ can issue a PayPal funds request/invoice
as well
You should receive a confirmation e-mail from Paypal if the transaction
was successful.
If you don't have a Paypal account, its easy to set one up using the
link above, enter your name/address/e-mail and account info.
Missing LiknZ is now offering a 10% discount program for all our
products for members of any on-line web forum (vwvortex.com,
vwdieselparts.com, ClubGTI.com, DCIforum.com, etc. or anyone in active
military duty.
Since our normal on-line ordering system can't handle this discount, in
order to take advantage of the discount, you must write up the parts you want to
order on the discount order form (or use the discount
on-line order form below) total up the parts and subtract 10% (or
multiply by 0.9 if that works better for you) and add applicable sales
tax (for California orders) and shipping (as noted above - shipping
cost not discounted) and add your affiliation information (forum and
user name or military branch), e-mail and postal addresses (where you
want the parts shipped to) and mail that along with a money order or
certified check as noted above.
Personal checks (US funds only) will be acceptable for forum discounts,
although we will make sure the checks clear prior to starting the order
and if the check bounces, we'll send the check to collections and will
also publicize the information.
For example, if the parts you want total $100.00, the discounted price
is $90.00, shipping would be $8.00 in the US, for a total of $98.00.
Only mailed in (a.k.a. envelope and stamp), will-call orders, or the
special on-line orders (below), will be afforded the discount, at this
time. No exceptions (except the on-line discount method described
below).
To qualify forum discounts, we reserve the right to log into the
specified forum and search for at least one post by the user name
supplied and also to browse that user's profile and check that the
location and vehicle information are present and correspond to the
order. We feel that this information should be filled out by all forum
users so that others can know where you are and what you drive, in case
you forget to put that information in some future post asking for help
or information.
Feel free to drop us an e-mail to let us know to expect your order.
If you run a shop or retail outlet and would like to take advantage of
this discount, no problem, just add your business name in place of the
forum information.
And if you run a business in California and would like to resell our
products, download and submit a copy of a California
Resale Certificate to us by mail, e-mail or fax (see
above for contact information).
If the above e-mail link doesn't work for you, send an e-mail to: Sales@MissingLinkZ.com
and ask for the on-line order discount form.
Only one discount of 10% applies at this time, there are
no multiple discounts for multiple affiliations.
Again, you MUST follow the instructions given on one of
the above order forms to the letter.
Any deviation will result in no discount for your
order and we'll either bill you for the difference or cancel the order
(so you can re-submit it) as you prefer.
You can't make use of any of the "Buy Now"
buttons or order links on the web site to take advantage of this forum
discount.
We can't send you an invoice to qualify for this
discount.
Bottom line is if you want to make use of the discount
ordering process, either follow the above steps or contact us for other
options BEFORE you place an order on the web site, not AFTER!
If an exchange is desired, please include a note as to what exchange
part you want and include return postage for that part to be sent back
to you.
Return postage will be be as noted above, typically what the original
item shipping was.
If you are in a rush to get the exchanged part, place an order for the
new part and we'll ship that to you right away. Then return the old
part, and upon receipt, we'll issue a refund against the new order.
Parts may be returned for a refund within 60 days of original purchase.
No need to obtain an RMA number or anything like that.
A 10% restocking fee will be deducted from original purchase price less
outgoing shipping.
Parts must be in new and unused condition for the refund.
Used or blemished parts can yield partial refunds at the discretion of
Visual Diagnostics/Missing LinkZ.
Parts that have been modified by the customer or that have been built
to unique customer specifications are generally not refundable.
Returned items with missing components will have the refund adjusted
for the cost of the missing items (e.g. missing nuts or bolts, etc.)
The customer is responsible for return shipping charges.
Returned parts must include a copy of the original invoice or packing
slip for proper credit.
It is highly recommended that a package tracking number be obtained
from the shipper and that that number be transmitted to Missing LinkZ
so that we are aware that you have sent an item back and that we can
track it, know when it arrives and can pick it up at our PO box.
If you use the USPS.COM
on-line shipping label system, you can get the delivery/tracking
number at no additional cost and you can simply enter our e-mail
address (sales@4crawler.com) in the recipient field and we'll
automatically be sent that information.
If you don't have a tracking numer, at least send us an e-mail noting
when and how you shipped the package so we can keep an eye out for it
to arrive.
One exception to this policy is in the case that the parts do not fit
properly, per the installation instructions.
The returned part(s) must be accompanied by photos or a detailed
description of the fitment issue.
In such a case Missing LinkZ will refund the full purchase price less
shipping. And as noted, please furnish a detailed description of the
fitment issue reported, including dimensions, so that this fitment
issue may be corrected for future orders.
Items returned 60 days or more past the purchase date will be refunded
less any applicable transaction fees, typically 4% - 5%.
This time is from the date of purchase until we get our hands on the
returned item(s) so we can inspect them for missing parts or damage, so
be sure to allow enough time if planning to return an item for a
refund.
Return to:
Visual Diagnostics / Missing LinkZ , attn: Roger Brown
209 East Java Drive, #61092
PO Box 61092
Sunnyvale, CA. 94088-1092
USA
Physical shipping address can be provided for UPS/Fedex return
shipments if
requested.